ISO 27018:2014 - Protection of Personally Identifiable Information (PII) in Public Clouds

ISO 27018:2014 establishes security controls specifically for cloud service providers to protect personally identifiable information, ensuring transparency and compliance in cloud-based data processing.

 

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What is ISO 27018:2014 Certification?

ISO 27018:2014 is the first international code of practice specifically designed for protecting Personally Identifiable Information (PII) in public cloud computing environments. It extends ISO 27001 controls with additional requirements addressing cloud-specific privacy risks, including data location transparency, unauthorized access prevention, and clear consent mechanisms for data processing. This certification mandates that cloud service providers implement strict contractual obligations, limiting how customer data can be used and ensuring PII is never used for advertising or marketing without explicit consent.

The standard requires cloud providers to maintain complete transparency about data storage locations, subcontractor usage, and government access requests while implementing robust technical controls for data isolation and encryption. Organizations certified under ISO 27018:2014 demonstrate their commitment to privacy-by-design principles, providing customers with assurance that their personal data is protected according to internationally recognized standards, facilitating compliance with global privacy regulations including GDPR and CCPA.

Key Benefits of ISO 27018:2014 Certification

ISO 27018:2014 ensures privacy compliance, builds customer trust, provides competitive differentiation, and mitigates data breach risks.

Enhanced Privacy Compliance

Specific cloud privacy controls ensure adherence to GDPR, CCPA, and international data protection regulations, reducing legal exposure.

Increased Customer Trust

Transparent data handling practices and certified privacy protection strengthen client confidence in cloud service adoption and usage.

Competitive Market Advantage

Certification differentiates cloud providers in competitive markets, meeting enterprise security requirements and winning privacy-conscious clients.

Reduced Breach Liability

Stringent PII protection controls minimize data exposure risks, lowering potential regulatory fines and reputational damage from privacy incidents.

Your Path to ISO Certification

Four straightforward steps to achieve ISO certification: consultation, documentation, payment, and certificate delivery—all managed remotely for your convenience.

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Free Consultation

Connect with our ISO experts to discuss your certification needs and requirements.

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E-mail Documents

Submit your organization's documents and information securely via email.

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Make Payment Online

Complete your payment conveniently through our secure online payment gateway.

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Get ISO Certificate

Receive your internationally recognized ISO certification upon successful audit completion.

Who Needs This

Cloud service providers and organizations offering cloud-based applications that process or store customer personal data.

Cloud Service Providers

SaaS Application Vendors

Healthcare Cloud Platforms

Financial Technology Companies

Compliance & Maintenance

Post-certification, organizations must fulfill ongoing requirements including annual surveillance audits, internal reviews, and recertification to maintain their ISO certificate validity.

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