ISO 27018:2014 establishes security controls specifically for cloud service providers to protect personally identifiable information, ensuring transparency and compliance in cloud-based data processing.
ISO 27018:2014 is the first international code of practice specifically designed for protecting Personally Identifiable Information (PII) in public cloud computing environments. It extends ISO 27001 controls with additional requirements addressing cloud-specific privacy risks, including data location transparency, unauthorized access prevention, and clear consent mechanisms for data processing. This certification mandates that cloud service providers implement strict contractual obligations, limiting how customer data can be used and ensuring PII is never used for advertising or marketing without explicit consent.
The standard requires cloud providers to maintain complete transparency about data storage locations, subcontractor usage, and government access requests while implementing robust technical controls for data isolation and encryption. Organizations certified under ISO 27018:2014 demonstrate their commitment to privacy-by-design principles, providing customers with assurance that their personal data is protected according to internationally recognized standards, facilitating compliance with global privacy regulations including GDPR and CCPA.

ISO 27018:2014 ensures privacy compliance, builds customer trust, provides competitive differentiation, and mitigates data breach risks.
Specific cloud privacy controls ensure adherence to GDPR, CCPA, and international data protection regulations, reducing legal exposure.
Transparent data handling practices and certified privacy protection strengthen client confidence in cloud service adoption and usage.
Certification differentiates cloud providers in competitive markets, meeting enterprise security requirements and winning privacy-conscious clients.
Stringent PII protection controls minimize data exposure risks, lowering potential regulatory fines and reputational damage from privacy incidents.
Four straightforward steps to achieve ISO certification: consultation, documentation, payment, and certificate delivery—all managed remotely for your convenience.
Connect with our ISO experts to discuss your certification needs and requirements.
Submit your organization's documents and information securely via email.
Complete your payment conveniently through our secure online payment gateway.
Receive your internationally recognized ISO certification upon successful audit completion.
Cloud service providers and organizations offering cloud-based applications that process or store customer personal data.
Cloud Service Providers
SaaS Application Vendors
Healthcare Cloud Platforms
Financial Technology Companies
Post-certification, organizations must fulfill ongoing requirements including annual surveillance audits, internal reviews, and recertification to maintain their ISO certificate validity.
Certification bodies conduct yearly audits to verify continuous compliance with ISO standards and ensure your management system remains effective and up-to-date.
Complete recertification audit required every three years to renew your ISO certificate and demonstrate sustained commitment to quality management excellence.
Regular internal audits and management reviews must be conducted to monitor performance, identify improvements, and prepare for external certification audits.
Maintain current documentation, update procedures for process changes, and provide ongoing training to employees on ISO requirements and their responsibilities.
